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time to time, in the planning and execution of your move, you will
come across terms and acronyms, which the industry uses. Although
not all the jargon can be listed, the followings are the most likely
you will come across:
A
B C D E
F G H I
J K L M
N O P Q
R S T U
V W X Y
Z
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Additional Services -
Services such as packing, appliance servicing, unpacking, or stair
carries that are needed due to either your request or building regulations
may result in additional charges
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Advanced Charges -
Charges for services performed by a third party at your request.
The charges for these services are paid for by the mover and added
to the charges on your Bill of Lading
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Agent -
A local moving company authorized to act on behalf of a larger,
national company
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Appliance -
The cost of a complete disconnect of an appliance at the originating
residence and a reconnect of the appliance at the new residence.
Covered appliances include washers, dryers, dishwashers, and refrigerators.
Certain movers charge a surcharge for this service while others
simply charge the amount of time the actual service takes. If a
particular mover does not perform this service or contracts with
a third party, the field is marked "NA"
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Appliance Dolly -
Supplied by self-service movers to help you load and unload large
items like appliances and oversized furniture
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Assessed Value Coverage -
This specifies how much money per $1,000 of assessed value you will
need to pay to cover your household items to their fully assessed
value. Purchasing this protection requires that a cash value be
assigned to the items you will be moving. If a deductible is applied,
that value is stated next to the cost-per-$1,000 figure. For example,
7.50/100 means that the consumer must pay $7.50 per $1,000 of assessed
value to cover the load against loss, and the first $100 of damage
is not covered. Some valuation policies are calculated on a sliding
scale, where the price per $1,000 of coverage will vary depending
upon the total amount of coverage. In such cases, carriers are requested
to quote valuation prices based on $25,000 of coverage. Please note
that most valuation policies require that the entire load be covered,
not just specific items. Ask your carrier for terms
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Bill of Lading -
This is the contract between the mover and the customer. It also
acts as a receipt. It is important to understand everything on the
bill of lading before you sign it
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Binding/Non-Binding Estimate -
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Binding:
The mover quotes a flat price based upon a given inventory.
No matter how long the job takes, the flat price is always paid.
It is given only when an onsite estimate is performed
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Non-Binding: These estimates are based upon
the movers' previous experience of jobs similar to yours. As
the name suggests, these estimates are subject to change
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Hourly Rates: Customers are charged by the
hour per man, per truck
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Carrier -
This is the mover with whom you're working
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C.O.D. - Cash on delivery -
This is when payment is required at the time of delivery. Make sure
to ask if your payment should be in cash, credit or check
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Comments -
Any additional information about a listed company
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Cost of Move -
This addresses how much the specific move will cost, not including
the various extra charges and insurance. All cost estimates are
calculated based on information obtained from the listed moving
companies during a signup interview. Although every effort is made
to gather the most accurate information, customers should be aware
of the fact that many factors affect the cost of a move. Make sure
to ask about all of the movers involved costs, including things
like flights of stairs, distance between your residence and the
moving van (some charge extra if your belongings are a significant
distance from the moving van)
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Depreciated Value Coverage
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See Assessed Value Coverage
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Divider -
Many self-service movers will place commercial goods behind your
household possessions on the trailer. A divider is installed between
these separate shipments to keep them secure
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Divider Installation -
This specifies how much extra it will cost a consumer to have a
divider (see definition) installed
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Expedited Service -
This is an agreement to transport goods by a set date in exchange
for a higher rate
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Flight of Stairs -
This tells you the additional cost, if any, of a flight of stairs
either at the point of origin or the destination. Please note that
a third-floor walkup counts as two flights since you are starting
on the first floor. Serviceable elevators (an elevator large enough
to transport the household goods) eliminate the need to pay this
fee
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Freight-Service -
A low-cost alternative to a full-service move, freight-service movers
will move all of your household goods from your old address to your
new address but will deliver the items only to the doorstep of your
new home. Your items must all be boxed in advance, and your individual
pieces of furniture will not be wrapped in blankets, as distinguished
from full-service movers. See also Self-Service Mover and Full-Service
Mover
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Full Replacement Value Coverage -
This specifies how much money per $1,000 of value, you will need
to pay to protect your household items for their full replacement
value. Full replacement value is the amount of money it will cost
to purchase a new replacement for a damaged item, regardless of
how old the damaged item was. If a deductible is applied, that value
is stated next to the cost-per-$1,000 figure. For example, 7.50/100
means that the consumer must pay $7.50 per $1,000 of declared replacement
value to cover the load against loss, and the first $100 of damage
is not covered.
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Some
valuation policies are calculated on a sliding scale, where
the price per $1,000 of coverage will vary depending upon the
total amount of coverage. In such cases, carriers were requested
to quote valuation prices based on $25,000 of coverag
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Please note that most valuation policies require that the
entire load be covered, not just specific items. Ask your
carrier for terms
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Full Service Mover -
The most common form of moving company, the full service mover,
will move all of your household goods from your old address to your
new address. The items are picked up from every room in your old
home and delivered to the appropriate rooms in your new home. Individual
pieces of furniture are wrapped in blankets to protect them during
shipment. Full service movers will also provide, at additional cost,
full packing and unpacking services as well as appliance service
(see definition). See also Self-Service Mover and Full-Service Mover
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Guaranteed Pickup and Delivery Service
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A premium service whereby dates of service are guaranteed, with
the mover providing reimbursement for delays. This type of service
is often subject to minimum weight requirements
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High Value Article -
These are items in a shipment that are valued at more than $100
per pound
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Inventory -
The detailed descriptive list of your household goods showing the
quantity and condition of each item
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Interstate Move -
Any move that crosses a state boundary, regardless of the number
of miles. Distinguished from a Local Move and Intrastate Move
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Intrastate Move -
Any move which does not cross a state boundary, typically over 40
miles. Distinguished from Local Move and Interstate Move
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Loading
Ramp -
Provided by self-service movers to help you load your household
goods onto the trailer
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Local Move -
A move within a state, typically 40 miles or less. Distinguished
from an Intrastate Move and an Interstate Move
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Linehaul Charges -
Basic method of billing for long distance service. Linehaul charges
are calculated by mileage and the weight of your shipment. Linehaul
charges may not include fees for charges such as the ones noted
in Additional charges
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Long Carry Charge -
An additional charge incurred when articles must be carried an excessive
distance to the movers truck
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Local moving -
Local moving usually refers to moves of less than 100 miles within
the same state. This type of move is based on hourly rates and is
regulated by the states DOT (Department of Transportation) or other
regulatory body
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Moving Company -
A Moving Company is the business offering your move program and
that is in charge of transporting your belongings
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Order for
Service -
The authorizing document allowing movers to move your goods
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Order Number Also known as the Bill of Lading.
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It's the number used to identify and track your shipment
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Price -
This tells you how much the specific move will cost, not including
the various extra charges and insurance. All cost estimates are
calculated based on information obtained from the listed moving
companies during a signup interview. Although every effort is made
to gather the most accurate information, customers should be aware
of the fact that many factors affect the cost of a move
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Packing Service -
Many full-service movers provide customers the option of having
all of their possessions packed before the move and later unpacked
at the destination
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Peak Season Rates -
A premium rate that is charged at certain times of the year. This
rate is generally applied in the summer months
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Phone -
Usually the phone number for the sales department of each listed
mover
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Piano -
This specifies the additional cost to move a single 42-inch piano
as part of the total household. This is not the cost to move the
piano if that is the only item being moved
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Pickup and Delivery Charges -
This is an additional charge that is applied when you have to transport
your shipment between the Storage in Transit warehouse and your
residence
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Self-Service
Mover -
Companies in this category will provide a trailer for you at your
old home. You load the trailer yourself and the company returns
to move the trailer to your new destination. You then unload the
trailer yourself and call the mover to remove the empty trailer.
This type of move is becoming increasingly popular with consumers
because it saves money in two ways. First, you do not pay for any
of the loading/unloading labor. Second, the self-service mover will
often load commercial goods on the trailer behind your household
goods, to help defer the cost of the total shipment. See also Full-Service
Mover and Freight-Service
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Shuttle Service -
Occurs when a smaller vehicle is used to haul goods to a location
that is not accessible to large moving trailers
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Stair-Carry Charge -
An extra charge for carrying items up or down flights of stairs
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Standard Coverage -
Movers, by law, are required to provide a minimum amount of free
coverage. This number, typically 60 cents, refers to the amount
of money you will receive per pound of damaged goods. This coverage
is a bare minimum and should not be relied upon to cover you for
any significant damage. For example, if you have a priceless vase
which weighs two pounds, you would only be entitled to $1.20 of
compensation if the vase is damaged in transit
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Storage-In-Transit (SIT) -
Temporary warehousing of your goods pending further transportation
or transportation to your new home if it isn't ready for occupancy.
You may not exceed a total of 180 days of storage, and you are responsible
for the added SIT charges as well as the warehouse handling and
final delivery charges
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Valuation
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Valuation is not insurance. Valuation offered by your moving company
is a tariff level of carrier liability based on the weight of your
goods. Valuation covers your property by assessing value in three
different ways explained above (Assessed Value Coverage, Full Replacement
Value Coverage & Standard Coverage). In a nutshell, Valuation
is an amount that reflects "what your goods are worth."
Valuation only covers your goods for damage or loss if you can prove
negligence on the part of the carrier. IT DOES NOT cover any loss
or damage due to Acts of God, (high winds, earthquakes, tornadoes,
hurricanes) riots, strikes, civil commotion, etc. and all claims
are settled by employees of the carrier that damaged your goods.
The valuation charge compensates the mover for assuming a greater
degree of liability than that provided for in the base transportation
charges
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Warehouse
Handling -
An additional charge applicable each time SIT service is provided.
This charge compensates the mover for the physical placement and
removal of items within the warehouse.
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